What information is collected?
We collect two types of information about visitors:Personally Identifiable Information
Personally identifiable information is any information which can be used to identify an individual such as a name, address, telephone number, billing and shipping information, credit card information, e-mail address, Skype name, or other information unique to you.Non-Personally Identifiable Information
Tely Labs also collects aggregate data called web log information (such as your web browser, operating system, pages visited, etc.). While this data may be associated with a specific device, it is not associated with a unique person or identity. For instance, when you visit the Website, our web server will automatically recognize some non-personal information, including, but not limited to, the date and time you visited our site, the pages you visited, and your Internet Protocol (IP) address.
How is information collected?Personally Identifiable Information
We will only collect personally identifiable information when you provide it to us voluntarily during a support request, ordering product, or participating in a promotion.Non-Personally Identifiable Information
To collect and track non-personally identifiable information, we use web server log files, Google Analytics, and a browser feature known as a “cookie.” A cookie is a small piece of data that is sent by a web server to your computer, which is then stored by your browser on your computer hard drive. Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to utilize or learn more about these functions. However, if you disable cookies, you may not be able to use certain personalized functions of our Website.
How is information used?Personally Identifiable Information
Personally identifiable information will only be used to ship product, respond to a support request, or market additional services to you. Tely Labs will not give or sell your personally identifiable information to any other third party without your consent, unless required by law or disclosed to you at the time the information is collected. We reserve the right to share personally identifiable information when it is required by law, in response to a court order or subpoena, or under our good faith belief that it is necessary to conform or comply with the law.Non-Personally Identifiable Information
Non-personally identifiable information collected from cookies is used by us to evaluate the effectiveness of our Website, analyze trends, and administer the Website. The information collected from cookies allows us to determine such things as which parts of our Website are most visited and difficulties our visitors may experience in accessing our Website. We also use cookie information in order to help show advertisements for telyHD on other websites likely to be of interest to you. To learn more about this “behavioral advertising” practice, or to opt‐out of third-party vendor’s cookies, visit www.networkadvertising.org.
Links to External Sites and Features
Our Website may contain links to other websites. We do not evaluate and are not responsible for the privacy policies, practices or security of such websites.
Facebook: Our web pages are equipped with plug-ins from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA («Facebook»). Such plug-ins might, in particular, be Facebook’s «Like» button or comment function. If you access one of our web pages that are equipped with such a plug-in, your internet browser will make a direct connection to the Facebook servers and the plug-in will be displayed on the screen through communication to your browser. The plug-in will inform the Facebook server which of our web pages you have visited and you are logged on to your Facebook user account, the Facebook server will relate this information to your Facebook user account. If you want to avoid Facebook’s ability to log visits to our web pages, log out of your Facebook user account prior to visiting our web pages.
Further information on the collection and use of data by Facebook and on the rights and possibilities available to you for protecting your privacy in this context can be found in Facebook’s data protection information.
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security and to protect Tely Labs accounts and systems from unauthorized access. However, it is important to understand that these precautions apply only to our Website and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third-party sites.